What our customers say about us

Within sixty days of moving into your new home, you will receive a detailed survey from Woodland, O’Brien & Associates. Headquartered in Minneapolis, Minnesota, Woodland, O’Brien has been evaluating the satisfaction of new home buyers across the country for more than thirty years.

Here are the summery survey highlights, as well as some customer comments from those surveys:

From Woodland, O’Brien & Associates, Inc.
Analysis of Customer Feedback

Summary of Findings:

“Once again your customer satisfaction results are absolutely superb with 100% willing to refer their friends and family to Cambridge Homes. Of those, 96% are highly enthusiastic about your company. Your customers love their homes and had some extremely positive experiences. They also truly recognize that they have dealt with a special group of people and a very special company.

“Your results on all the ‘key’ ratings are near perfection and are well above the top 10% of our clients, nationwide. Currently nearly 50 percent of all your sales are coming from referrals. Congratulations on these great results!”
Keith O’Brien
Woodland, O’Brien & Associates, Inc.

Customer Comments:

“We built our home from “long distance” while living in Northern Virginia. This could only be done with an outstanding homebuilder with impeccable integrity & commitment to <their> customers. We consider Cambridge Homes to be the Best in the business and above reproach!”
Chapel Hill, McKinney

“From start to finish, one of the best experiences I’ve ever had. I love my home. It is well built and beautiful. I’ve always thought someone should build a high quality, smaller home with high end finishes. Cambridge gets it right!”
CAMBRIDGE GATE – Far North Dallas

“Cambridge Homes lives up to its very high quality standards. We are delighted!”
CAMBRIDGE PLACE – Colleyville

“Cambridge Homes is an excellent company – well run, providing a very high quality product at a very reasonable price point.”
CAMBRIDGE GATE – Far North Dallas

“Everyone we dealt with was professional, friendly, and helpful.”
HOME TOWN – North Richland Hills

“A very satisfactory experience. Cambridge homes are quality homes.”
CHAPEL HILL – McKinney

“Cambridge is Tops!”
HOME TOWN – North Richland Hills

“I cannot say enough about our Sales Counselor, Debbie, while purchasing our home and after. She could not have been better to us. She explained all details so completely. Head of your Design Studio, Sharron was just wonderful in all aspects of our purchase. They are both such pros, so elegant, and with such integrity.”
CHAPEL HILL – McKinney

“Love our home! Would build another Cambridge home in a second!”
CAMBRIDGE GATE – Far North Dallas

“This home is very well built. And I have been pleased with every aspect of the warranty service I’ve received.”
HOME TOWN – North Richland Hills

“I am so grateful to the Exceptional People on the Cambridge team. The entire experience of building my new home was great, and the best part was that everyone made me feel so special. I felt as if I were working with ‘family’. Thanks to all of you for a job well done.”
CAPELLA PARK – Dallas

“We are delighted with the exceptional quality! This home is very well built, and the workmanship and attention to detail are excellent. In addition, each employee has made this a very pleasant experience. In a sense, they have made us feel like ‘family’ which has been very unique and enjoyable.”
CHAPEL HILL – McKinney

“We are loving our new Cambridge home and can’t say enough great things about the owner and the employees of Cambridge Homes.”
CAMBRIDGE PLACE – Colleyville

“Cambridge has a very cohesive group of professionals: Their Teamwork is great!”
CAMBRIDGE PLACE – Colleyville

“We cannot say enough good things about Cambridge Homes. They worked with us to customize our plans for several months in order to accomplish our desires for our new home. This has been a very pleasurable experience.”
CAMBRIDGE GATE – Far North Dallas

“The Cambridge staff were all outstanding – a Great Team!”
CAMBRIDGE PLACE – Colleyville

“Our compliments to your entire staff for a job well done. They always exceeded our expectations and have made the experience of building a new home very easy.”
CAMBRIDGE PLACE – Colleyville

“This is the third new home we’ve built and it is head and shoulders above the others!”
CHAPEL HILL – McKinney

“Great Job, Cambridge! Our experience was excellent!”
CREEKSIDE at STONEBRIAR – Frisco

“Your employees were so considerate! I have been very impressed with their thoughtfulness.”
HOME TOWN – North Richland Hills

“Cambridge has been great and delivered one of the best new home buying experiences ever!”
CREEKSIDE at STONEBRIAR – Frisco

“Your Warranty Department has always responded quickly to any problems I’ve experienced. Your Warranty Manager is very ethical and treats people with respect and honesty.”
HOME TOWN – North Richland Hills

“As newcomers to the area, we were helped immediately by everyone at Cambridge. We made a good decision to purchase a Cambridge home and would highly recommend Cambridge to anyone!”
CREEKSIDE at STONEBRIAR - Frisco

“Your staff is great! They are considerate and very professional and have been a joy to work with!”
BRIDGES at RIVERWALK – Colleyville

“The personal attention we received is remarkable! Each member of the Cambridge Team gave us their undivided attention and seemed to truly enjoy what they do. We feel as if they’re ‘old friends’.”
CHAPEL HILL – McKinney

“Cambridge is absolutely Top Notch!”
CREEKSIDE at STONEBRIAR

“Cambridge is not like other builders. The courtyard concept and the meticulous quality of design and construction were just what we were looking for.”
BRIDGES at RIVERWALK – Colleyville

“Cambridge is wonderful!” This is our second Cambridge home and we’ll never own another home unless Cambridge builds it too.”
HOME TOWN – North Richland Hills

“Cambridge Homes bent over backward for us. I find it hard to believe that one company has as many dedicated, professional employees as this one has. We are so pleased with every – and I mean every! – experience we have had with Cambridge Homes.”
HOME TOWN – North Richland Hills

“Cambridge Homes is very special. Never before, in any field, have I felt such rapport with a business.”
CREEKSIDE at STONEBRIAR - Frisco

“What a treat to find Cambridge Homes listed among the ‘Best Builders’ in the D-Home magazine. Congratulations and well-deserved kudos!”
THE HOMESTEAD – Carrollton

“Easter Sunday, 1995, we found a small ad for Cambridge Homes in the newspaper. We stopped by, met Nancy, and the rest is history. Thank you for our beautiful home. Even now, fifteen years later, it is all we dreamed it would be!”
DEER CREEK - Plano